![]() ![]() Shipments are constantly late and there exists months of production backlog, yet inventories of finished and in-process goods are soaring. In the story, the manufacturing operation’s management team is struggling to return what was once a successful plant to profitability so it won’t get closed down by ownership. As the characters “think logically and consistently about their problems they are able to determine “cause and effect” relationships between their actions and the results.” Written as a novel, it is about a process of continual improvement based on a company’s manufacturing operations but relevant to all organizations because it’s about people trying to understand what makes their world tick so that they can make it better. Subtitled “A Process of Ongoing Improvement,” the first edition of The Goal was printed in 1984. Bezos said he used these books as frameworks for sketching out the future of the company, and one of the books they read and discussed was The Goal. My curiosity was piqued when I saw the article entitled “Amazon CEO Jeff Bezos Had His Top Execs Read These Three Books.” Bezos is an avid reader and this past summer he hosted all-day (yes, all day!) book clubs with Amazon’s top executives. Business Book Summary: “The Goal” by Eliyahu Goldratt ![]()
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